Return & Refund Policy

Standard Returns Policy

If you are not satisfied with your purchase, you can return your items within 30 days ofreceipt free of charge. Returned item(s) will be refunded. Please note shipping charges willnot be refunded.

The returns policy may vary during promotional periods, please check the terms &conditions of the promotion before placing your order.

For the return or exchange of MISSICEY products purchased from any other authorizedretailer please contact your retailer directly

Returns Process (excluding Black Friday and other Promotion)

For all returns, please contact missiceylab@gmail.com for your return label. Please quoteyour order number and the item that you would like to return and we will inform you of thenext steps upon receipt of your emall.

Damaged ltems

If your items are received damaged, please send a photo with the damaged item alongwith your order number to missiceylab@gmail.com with the subiect line: DAMAGED. Thisshould be submitted within l4 days of receiving your order.

ltems not received

If you have not received your full order, please contact us at missiceylab@gmail.com withthe subject line: MISS ORDER along with your order number

This website is owned and operated by

Corporate Name: MISSICEY YC INC
Address: 522 W RIVERSIDE AVE NUM 6308, SPOKANE, WA, 99201